Protecting Your Card
- Never share your card number or CVV by phone or email.
- Store your card as carefully as you would cash.
- Record your card number in a secure location.
- Report lost or stolen cards immediately.
This guide explains how to use GiftCardMall/MyGift to verify your available funds, activate a new card and manage purchases with confidence. All balance inquiries are completed securely on the official portal at giftcardmall.com/mygift, using the details printed on your card.
Your giftcardmall balance can be reviewed online at any time. Follow these four steps at www.giftcardmall.com/mygift to view your current MyGift balance and transaction history.
Navigate to giftcardmall.com/mygift from any desktop or mobile browser.
Type the 16-digit number printed on the front of your card.
Provide the expiration date and the 3-digit CVV from the back.
Submit the form to view your available balance and recent activity.
Most GiftCardMall/MyGift cards are activated by the retailer at the point of sale. If your card requires additional activation or registration, complete the process below before your first purchase.
Check your balance at giftcardmall.com/mygift. A displayed balance confirms the card is active.
If activation is pending, follow the instructions on the card packaging or call the number on the back of the card.
Link a billing ZIP code to your card to enable online and pay-at-the-pump purchases.
Sign the back of the card to help prevent unauthorized in-store use.
Protect your MyGift balance and get the most value from every transaction with these recommendations.
For declined transactions, missing funds, replacement cards or activation issues, contact the official customer care team. Have your card number and purchase receipt available.
Contact Official SupportVisit giftcardmall.com/mygift, enter your 16-digit card number, expiration date and 3-digit security code, then submit the form to view your available MyGift balance and recent transactions.
Most MyGift cards are activated at the time of purchase. If your card requires activation, follow the instructions on the card packaging or call the phone number printed on the back of the card.
You need the 16-digit card number, the expiration date and the 3-digit security code (CVV) printed on the back of your card.
Common causes include an insufficient balance, a card that has not been activated, or a ZIP code that does not match the one registered to the card. Check your balance first and confirm your card is registered.
No. This is an independent informational resource. To check your balance or manage your card, use the official website at www.giftcardmall.com/mygift.
Access the secure GiftCardMall/MyGift portal to confirm your MyGift balance in seconds.